Security & Privacy
Sure, ordering through our website is easy. But is it also secure? The answer is yes. When you submit your personal information and credit card number to us during the checkout process, the data is encrypted to shield it from prying eyes. Using this method, only we can decode your information and retrieve your credit card number.
How can you be sure our shopping cart is secure? Simply look at the lower right-hand or left-hand corner of your browser window during the checkout process. You should see an unbroken key or a closed lock. This ensures that your information is secure. You should also see "https" as the first characters of the site address. The "s" denotes a secure connection to the server.
Our shopping cart server uses SSL encryption provided by DigiCert. This ensures that any information you submit during the checkout process will be protected by state-of-the-art security measures, making it safe from interception and hacking.
If you have any further questions about the security of our website, please contact us.
Credit Card Security
We take security seriously and credit card processing is no exception. To ensure that your sensitive credit card information is protected at all times, we employ Authorize.net's CIM (Customer Information Manager) for all on-site transactions. What is Authorize.net CIM? Simply put, it allows us to process your credit card purchases without storing your credit card number or authorization code (cvv) on our server. Instead, Authorize.net's PCI-DSS compliant (read super-secure) servers store the information and process the transaction for us. CIM also allows you store your credit card information for future purchases on our site, with the ability for you to remove that information yourself at any time.
Please read this document thoroughly. The terms "user", "visitor", and "you" refer to you, the visitor of contenti.com. The terms "we", "our", and "us" refer to The Contenti Company. The term "site" refers to contenti.com.
Information Collection and Use
When using certain areas of this site (checkout, catalog requests, contact forms) information is requested of the user. A user must provide contact information (such as name, email address, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user. Except for necessary communication with the user's bank or credit card company regarding payment, this information is not shared or sold to any third party for any reason.
We employ cookies on our site to collect information about our visitors. A cookie is a piece of data stored on the user’s computer tied to information about the user's visit to our site. Such cookies are in no way linked to any personally identifiable information about the user. Information contained in cookies placed by contenti.com is used for the sole purpose of improving the quality of contenti.com and is not shared with any third party for any reason.
Like many sites, contenti.com uses log files to collect information about our visitors. Information collected from visitors includes internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, platform type, and date/time stamp. This information is used to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information. This information is in no way linked to personally identifiable information about individual users.
We communicate with users on a regular basis to provide requested services and to address issues relating to their account. While email is our primary form of communication with users, we may also contact users via phone or fax. Preference of communication type will be respected whenever possible.
In areas of our site where your email address is requested, you are given the option of joining our emailing list. Contenti sends emails to this list no more than twice a month and those emails contains information on website updates and special product offers. If you choose to be added to the list, you will receive an email requesting that you confirm your subscription. This email ensures that your email address was entered correctly and that you are not added to the list without your permission. If you choose not to be added to the list, you will not receive the promotional emails, but we reserve the right to contact you in regard to common account related inquiries.
If at any point, you would like to unsubscribe from the eNewsletter, you can do so by clicking the unsubscribe link in the eNewsletter you received.
Under no circumstance will your email address be shared/sold/rented to any third party for any reason.
Please read this document thoroughly. The terms "we", "our", and "us" refer to The Contenti Company. The term "site" refers to contenti.com.
Use of Content
All content present on this site is the property of The Contenti Company, or our suppliers and is protected by copyright, trademark, and other intellectual property laws. You may print, download, or reproduce content from this site for personal, non-commercial use only, provided that (1) no modifications are made to the content and (2) all copyright and other proprietary notices remain intact. Except as stated above, no material from this site may be copied, modified, reproduced, republished, uploaded, transmitted, posted or otherwise distributed in any form without the express prior written permission of The Contenti Company. All rights not expressly granted herein are reserved.
THE CONTENT OF THIS SITE IS PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. THE CONTENTI COMPANY SHALL IN NO EVENT BE LIABLE FOR ANY FORM OF DAMAGES (INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE, AND CONSEQUENCIAL DAMAGES) ARISING FROM THE USE OR ATTEMPTED USE OF THE MATERIALS ON THIS SITE, EVEN IF PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES AND/OR JUSIDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENCIAL DAMAGES.
You agree to indemnify and hold us harmless from any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable legal and accounting fees) which arise out of, are connected with or directly relate to your wrongful or unlawful use of this site or any breach of any representation or warranty made by you in this agreement.
Accuracy of Information
While we make every effort to ensure that all information displayed on this site is accurate, complete, and honestly offered, none of the information on this site should be considered solely reliable for use in making purchases of products, services and goods. You are expressly advised that it is your responsibility to verify any and all information contained in this site before you rely on that information to make any purchases or use the information in any other way. Improvements and/or changes in the information, products or services described herein may be made at any time.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, The Contenti Company shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.